This Privacy Policy describes how lejerboutique.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

Device information

• Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
• Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
• Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels 
• Disclosure for a business purpose: shared with our processor Shopify, ReturnGo (our returns processing software and Klavyio (email marketing vendor), 2Checkout (payment processing vendor)

Order information

• Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number.
• Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
• Source of collection: collected from you.
• Disclosure for a business purpose: shared with our processor Shopify, ReturnGo (our returns processing software and Klavyio (email marketing vendor), 2Checkout (payment processing vendor)

Customer support information

• Examples of Personal Information collected: As above
• Purpose of collection: to provide customer support.
• Source of collection: collected from you.
• Disclosure for a business purpose: -

Customarily, We collect personal information only directly from you (contact data, payment, delivery details etc.). We will tell You what personal information is mandatory when placing an Order.

 

As Our shopper, You provide Us with contact data, such as Your name, surname, postal or email addresses, phone number; transaction details, such as information about the Products You buy, credit card number and other credit card details; renewal options, geo-location data of Your mobile or other device, including GPS-based, Wi-Fi-based, or cell-based location information. We will mention which information is mandatory in order for You to successfully place an Order.

 

Even if You are not a shopper, You may provide Us with contact data, for example when you set up an account with Lejer Boutique by Luciana Stoica when you enlist to our marketing communication thread.

 

We will interact with you (a) online, (b) offline or (c) when you interact with online targeted content (such as advertisements) that We or Our service providers provide to You via third party websites or applications.

 

In specific cases, personal information about You is collected by Us automatically.

 

We may collect personal information about You via automated means (such as cookies) when You interact with our ads, apps, or visit Our Websites. In such a case, personal information We collect may include IP address, browser type, operating system, mobile device identifier, geographical area, referring URLs.

 

You may also provide personal information about others (for example when You place an Order on other’s behalf). If so, You are responsible for the entire data You provide to Us (and We assume that You are authorized to give such data).

 

In case the personal information provided by You concerns other persons, it will be Your responsibility to obtain prior authorization.

 

We will collect Your personal information only with specific purpose in mind (processing an Order, sending You marketing communication etc.).

 

Our focus is to process Your personal information only for specific purposes that allow Us to service You in the best possible manner or, otherwise to manage an interaction with Us.

 

Lejer Boutique by Luciana Stoica may store and use Your Personal Information and, without further notice to You, provide Your Personal Information to Lejer Boutique by Luciana Stoica affiliates or to third parties in order for Lejer Boutique by Luciana Stoica , its affiliates or third parties:

• to process an Order from You, including processing Your online payment and notifying You of the Order status,;
• to invoice You for the Products ordered by You;
• to deliver the Products ordered by You;
• to support Our intent to maintain and improve the security of Your Order and transactions (e.g., by applying antifraud filters);
• to register Your purchase with the Merchant (for warranty, technical support, or other purposes);
• to provide You with shopper and technical support;
• to inform You about Product upgrades; special offers; other products, services and information (including from third parties); market research; or completing surveys or evaluations; if You have opted to receive such communications;
• to support Our intent to show You the most relevant content and improve usability of the Website;
• to provide You with access to restricted areas of the Website;
• to comply with legal requirements;
• to enforce the terms and conditions of this Agreement, including the investigation of potential violations; or
• for any other lawful purposes.

 

Depending on the relationship You have with Us, the processing necessary to fulfil Our legitimate interest may be: to remind You about your abandoned shopping cart, to request Your feedback, to create and maintain Your Lejer Boutique by Luciana Stoica myAccounts, to protect against, identify and prevent abuse, fraud and other types of crime, claims and other liabilities. You are entitled to oppose to such processing, and we will review your request and respond to it on a case by case basis.

 

Some data, such as the types of used services and how many users We receive daily, may be used by Lejer Boutique by Luciana Stoica  or statistical, marketing, promotional, or any other lawful purposes. This kind of information is collected in aggregate/statistical form, without identifying any user individually.

 

In any case, We will not subject You to a decision based solely on automated processing that produces legal effects concerning you or similarly significantly affects You, unless you explicitly consented to the processing, the processing is necessary for entering into, or performance of a contract between You and Us, or when We are legally required / entitled to use Your personal data in this way, for example to prevent fraud.

 

You must be older than 16 years in order to place an order with Us if you reside in EU. Otherwise, children’s personal information is cautiously processed (only with specific safeguards).

 

We do not knowingly solicit or collect personal information from children below the age of 16 when offering services of an informational society (except if explicit consent from parent or custodian is obtained in prior). This is applicable only for those residing in EU.

 

If We discover that accidentally We collected personal information from a child below this age, We will remove that child’s personal information from Our records as soon as reasonably possible.

 

In order to process Your Order, We will share Your personal information with our partners.

 

Without any prior notice,Lejer Boutique by Luciana Stoica may share your personal information with third parties for other purposes, but only in the following circumstances:

 

• Affiliates: we may provide your personal information to affiliates or related companies for legitimate business purposes,
• Service providers:  Lejer Boutique by Luciana Stoica may engage service providers, consultants, external partners, agents or contractors to provide services on its behalf, including administering our media and services available to you. These third parties may come to access or otherwise process Your personal information in the course of providing these services. Lejer Boutique by Luciana Stoica requires such third parties, to comply with all relevant data protection laws and security requirements in relation to Your personal information, by way of a written agreement.
• Public Authorities: Lejer Boutique by Luciana Stoica may disclose Your personal information if it is required to do so by law or if, in Ours good faith judgment, such legal disclosure is reasonably necessary to comply with legal processes or respond to any claims.

 

Some of Our services are provided through sites that bear Our partners' or suppliers' names and trademarks and are not in Our control, and this Website may contain links or other devices that take You to other websites that are also not in Our control. Certain of those other websites may provide products or services to You directly or on Our behalf. We are not responsible for any aspect of other websites, including, without limitation, the privacy practices, products, services, or content of such websites. This Privacy Policy will not apply to such other websites. Rather, Your activity and the information that You provide at such other websites will be subject to the privacy policy and other terms and conditions posted at such other websites.

 

You have specific rights in respect of data protection and We foster an environment facilitating their exercise (right to access, rectify, object, delete, receive your personal information or to complaint).

You have the right to:

 

• access your personal information, rectify it, restrict or object to its processing, or request its deletion,
• to receive the personal information You provided to Us or to transmit it to another company,
• to withdraw any consent provided,
• to opt out of some collection or uses of Your personal information, including the use of cookies and similar technologies, the use of Your personal information for marketing purposes, and the use for data analyses,
• where applicable, to lodge a complaint with your supervisory authority.

 

In accordance with the applicable law, Lejer Boutique by Luciana Stoica will provide You with access to Your Personal Information and, as appropriate, the right to intervene in respect of Your Personal Information. You may also be entitled to object to the processing of Your Personal Information by Lejer Boutique by Luciana Stoica  or to request the deletion of Your Personal Information, in which case, if Lejer Boutique by Luciana Stoica  in its sole discretion deems such Personal Information as mandatory, Lejer Boutique by Luciana Stoica  may no longer permit You to engage in certain activities.

 

You can decide if You want to provide Your Personal Information to Lejer Boutique by Luciana Stoica , but if You do not provide certain Personal Information, You may not be able to make purchases, enlist services or access certain options at the Website or through other means. If You choose at the Website to receive communications regarding product information, special offers, or any other marketing or other information, We may add Your Personal Information to Our email database and use (or direct Our designees to use) Your Personal Information for providing such communications to You. You may later choose to unsubscribe from receiving such communications by following the unsubscribe directions in Our communications. If You provide Lejer Boutique by Luciana Stoica  with inconsistent privacy preferences at the Website (for example, by indicating on one occasion that We may provide You with marketing offers and on another occasion that We may not), Lejer Boutique by Luciana Stoica  will endeavor to update Your privacy preferences in Lejer Boutique by Luciana Stoica  records with Your latest preference in a timely manner.

 

If you are residing in the European Union, Your Personal information may be transferred outside the European Union or the European Economic Area.

Your Personal Information may be transferred to persons within the European Union, Switzerland or to persons within other countries whose legislation may or may not ensure an adequate level of protection. We shall endeavor to comply with the laws of the country from which Your Personal Information was transferred, if We consider the laws of the country to which Your Personal Information was transferred as not ensuring an adequate level of protection.

 

Your California Privacy Rights

 

At Lejer Boutique by Luciana Stoica we never monetize your information and we are informing you on our data processing purposes through this Privacy Policy. We will not share personal information we collect about you except to the extent permitted under California law. If you are a California resident, we want to make sure you have everything you need to make informed decisions. Subject to certain limits under California law, You have the right to: know how your personal information is used; access, request and receive the personal information we have collected in a portable manner; object to having your data sold or shared, and request that we delete your personal data. 

 

We installed adequate safeguards to secure Your personal information and We also implemented specific time periods so that to ensure that Your data is not retained longer than necessary for the stated purpose.

 

Retention. We will only retain Your personal information for as long as You continue to use the Website or Products, and thereafter as permitted or required by applicable law, taking into account also our need to answer queries or resolve problems, provide improved and new services, and comply with legal requirements under applicable laws. This means that we may retain Your personal information for a reasonable period after your last interaction with us (as required by fiscal law, otherwise no longer than what is necessary to protect our legitimate interests, to defend against a claim or what is necessary pursuant to regulatory provisions).

 

When the personal information that We collect is no longer required in this way, we anonymize or delete it in a secure manner.

 

Minors

The Site is not intended for individuals under the age of 16. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion.

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

• We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
• We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Behavioural Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:

• We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy?hl=en.You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
• We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (which you may consent to, depending on your location).

For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

[INCLUDE OPT-OUT LINKS FROM WHICHEVER SERVICES BEING USED. COMMON LINKS INCLUDE:

• FACEBOOK - https://www.facebook.com/settings/?tab=ads
• GOOGLE - https://www.google.com/settings/ads/anonymous

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

Using Personal Information

We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.

Lawful basis

Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases:

• Your consent;
• The performance of the contract between you and the Site;
• Compliance with our legal obligations;
• To protect your vital interests;
• To perform a task carried out in the public interest;
• For our legitimate interests, which do not override your fundamental rights and freedoms.

Retention

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.

Automatic decision-making

If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), when that decision-making has a legal effect on you or otherwise significantly affects you.

We DO NOT engage in fully automated decision-making that has a legal or otherwise significant effect using customer data.

Our processor Shopify uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you.

Services that include elements of automated decision-making include:

• Temporary denylist of IP addresses associated with repeated failed transactions. This denylist persists for a small number of hours.
• Temporary denylist of credit cards associated with denylisted IP addresses. This denylist persists for a small number of days.

Your rights

 

GDPR

If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below

Your Personal Information will be initially processed in Ireland and then will be transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information on how data transfers comply with the GDPR, see Shopify’s GDPR Whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.

 

Cookies

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.

We use the following cookies to optimize your experience on our Site and to provide our services.

Cookies Necessary for the Functioning of the Store

Name	Function
_ab	Used in connection with access to admin.
_secure_session_id	Used in connection with navigation through a storefront.
cart	Used in connection with shopping cart.
cart_sig	Used in connection with checkout.
cart_ts	Used in connection with checkout.
checkout_token	Used in connection with checkout.
secret	Used in connection with checkout.
secure_customer_sig	Used in connection with customer login.
storefront_digest	Used in connection with customer login.
_shopify_u	Used to facilitate updating customer account information.

Reporting and Analytics

Name	Function
_tracking_consent	Tracking preferences.
_landing_page	Track landing pages
_orig_referrer	Track landing pages
_s	Shopify analytics.
_shopify_s	Shopify analytics.
_shopify_sa_p	Shopify analytics relating to marketing & referrals.
_shopify_sa_t	Shopify analytics relating to marketing & referrals.
_shopify_y	Shopify analytics.
_y	Shopify analytics.

 

The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.

You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as www.allaboutcookies.org.

Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioural Advertising” section above.

Do Not Track

Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

Changes

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Contact

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@lejerboutique.com or by mail using the details provided below:

Hochfeldstrasse, 53, 3012 Bern, Switzerland

Last update: 04.07.2022

If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority.