FAQs

Why choose made to order?

Choosing our made-to-order service helps us avoid waste and ensures you receive a unique, handmade piece. Plus, for the members of our community we are offering discounts depending on the waiting time.

How long does it take to receive my made to order shoes?

Depending on the complexity of the model it can take between 4-12 weeks.

How do I know if the shoes are right for my feet?

All our shoes use special forms, with a slightly wider toe box, which will fit from medium to slightly wider feet, depending on the form of the shoe last. Please make sure you check the measurement of our shoe lasts and compare them against your measurement, as depicted on our Shoes Fit page.

If you have any doubts about the measurements, our team will be happy to consult you, please send us an e-mail at info@lejerboutique.com.

What if after receiving my shoes I realize that they are not a good fit?

This should not happen, as we will be in contact with you to understand your exact feet measurements. If however when you receive the shoes and you are not satisfied with them, we will work together in finding the best solution for you. Either adjust the pair or reimburse fully the purchased price.

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